Frequently Asked Questions
1. What is Krave24?
Krave24 is a professional food delivery platform which allow you to place an order on our website to be delivered.
2. When is Krave24 available?
Krave24 is available 24 hours, 7 days a week.
3. Where is Krave24 available?
Krave24 is available throughout Dallas, Forth Worth, Arlington, Plano, Grapevine, Richardson, Frisco, Garland and Addison. Click on the app to view the restaurants in your area.
4. How do I start using Krave24?
- Download the app then add your delivery address
- Select the restaurant
- Place your order then click check out
- Wait for delivery
5. How much does Krave24 cost?
There is a booking fee of $3.99.
6. What is the Booking Fee on Krave24?
The Booking Fee is a charge the customer pay to Krave24 on each delivery. It helps with the operational costs.
7. How do I select restaurants?
All partnered restaurants will have their menu and any promo’s on our website.
8. Do I need to tip my delivery driver?
Gratuity is not automatically included, if you wish to pay the delivery driver, please indicate amount or percentage.
9. What if there is a problem with my order?
Contact our support team by live chat, email, or phone – 24 hours a day.
10. When will I receive my order?
Once you place your order, you’ll receive a confirmation email from us. It will include the estimated delivery time.
11. My delivery is taking longer than the estimated time why is it taking this long?
There could be delays due to heavy traffic, bad weather, and/or road conditions.